General Terms & Conditions

1. Acceptance of Terms

1. 1.1 Binding Agreement: These Terms of Service (the "Terms") constitute a binding agreement between you and 991jili (the "Operator"). By creating an account and using the Services, you acknowledge and accept these Terms in their current version.
2. 1.2 Modifications to Terms: The Operator may modify these Terms at any time. The latest version will be published on the Operator's platform. Your continued use after changes constitutes assent to the updated Terms.

2. Services Overview

1. 2.1 Scope: 991jili operates a virtual-gaming platform comprising interactive games, promotions, and in-platform currencies.
2. 2.2 In-Game Currencies: The Operator may issue virtual currencies for entertainment purposes only, which hold no real-world value.

3. Eligibility and Compliance

1. 3.1 Age: Participants must be at least 18 years old or the age of majority in their jurisdiction.
2. 3.2 Restricted Jurisdictions: Access is prohibited from jurisdictions designated by the Operator. The Operator maintains a list of restricted regions within the Terms.

4. Account Registration and Security

1. 4.1 Account Creation: To access the Services, you must register and provide information as required. You are responsible for all activity conducted under your account.
2. 4.2 Unauthorized Access: You must promptly notify the Operator of any suspected unauthorized use. The Operator may require KYC documentation to verify identity and may suspend or restrict services pending verification.

5. Virtual Currencies and Assets

1. 5.1 Currency Designations: The Operator may issue virtual currencies, including Credits and Gems, for gameplay and rewards. Both are non-transferable and possess no real-world monetary value.
2. 5.2 Earning and Use: Credits and Gems may be earned via gameplay, promotions, or programmatic events. They may be exchanged for eligible in-platform rewards in accordance with the marketplace rules.

6. Purchases, Refunds and Chargebacks

1. 6.1 No Refunds: The Operator does not grant refunds for digital products or in-platform purchases once confirmed.
2. 6.2 Liability Cap: In any dispute, the Operator's total liability is limited to USD 250.
3. 6.3 Chargeback Policy: Initiating a chargeback may result in termination of your account. You must contact the Operator to resolve issues before initiating a chargeback.
4. 6.4 Refund Process: The Operator does not issue refunds on digital products once confirmed; for technical issues, contact official channels within the platform for assistance.

7. Redemption and Withdrawals

1. 7.1 Redemption: Credits and Gems may be redeemed for eligible items or converted within the in-platform marketplace, in accordance with the prevailing rules.
2. 7.2 Withdrawal Processing: Withdrawals are typically processed instantly; delays may occur. If a withdrawal is delayed or blocked, contact official support channels for assistance.
3. 7.3 Wagering Requirements: Users must satisfy a wagering requirement equal to the amount purchased prior to withdrawal of Credits or Gems.

8. Real-World Trading Prohibition

1. 8.1 Non-transferability: In-platform currencies and prizes are non-transferable and hold no real-world monetary value.
2. 8.2 Real-world Trading Prohibited: Any attempt to exchange virtual currencies for real money or other tangible value constitutes a material breach and may result in account termination.
3. 8.3 Ownership Rights: Credits, Gems, and related rewards do not confer ownership rights or titles in any third-party asset or property.

9. Rain Distribution and Rewards

1. 9.1 Rain Feature: The platform's rain feature distributes free Credits to eligible users in accordance with defined rules; abusive use may result in account termination.
2. 9.2 Daily Cases: Users may access daily cases dependent on level and validated account status; content and payout percentages may be adjusted by the Operator at any time.
3. 9.3 Modifications: The Operator reserves the right to modify rain distributions and daily case contents at its sole discretion.

10. Account Management

1. 10.1 Single Account Policy: Each user may register and operate only one account on the platform. The Operator may terminate additional or duplicate accounts.
2. 10.2 IP and Device Restrictions: Only one account per household, IP address, and device is allowed unless written authorization is granted by the Operator.

11. Privacy and Data Security

1. 11.1 Data Collection: The Operator collects and processes personal information as described in the Privacy Policy, which forms part of these Terms.
2. 11.2 Data Security: The Operator implements reasonable security measures to protect data; however, no system is completely secure and no guarantee of absolute security is provided.

12. Termination and Access Revocation

1. 12.1 Authority to Revoke Access: The Operator may revoke your access to the Services at any time, with or without notice, for any reason.
2. 12.2 Grounds for Termination: Termination may occur for violations of these Terms or for conduct that is harmful to the Operator, other users, or the integrity of the platform.

13. Intellectual Property and Relationships

1. 13.1 Rights Reserved: All intellectual property rights in the Services and associated content are owned by the Operator or its licensors; no rights are granted other than those expressly stated in these Terms.
2. 13.2 No Agency or Partnership: Nothing herein creates an agency, partnership, joint venture, employment, or franchise arrangement between you and the Operator.
3. 13.3 Entire Agreement: These Terms constitute the complete and exclusive agreement governing your use of the Services.

14. Changes to Terms and Related Provisions

1. 14.1 Modifications: The Operator may amend these Terms at any time; continued use constitutes acceptance of the amended Terms.
2. 14.2 Severability and Waiver: If any provision is illegal, invalid, or unenforceable, it shall be severed without affecting the enforceability of the remaining provisions. A failure to enforce a right or provision does not constitute a waiver.
3. 14.3 Relationship and Exclusivity: These Terms do not establish any form of agency, partnership, or exclusive engagement beyond the Terms themselves.

15. Prohibited Use of Platform as an Exchange

1. 15.1 Exploitation Prohibition: Any attempt to treat the platform as an exchange for cash or to bypass wagering requirements is strictly prohibited.
2. 15.2 Termination for Violations: Violations will result in immediate termination of the affected account without prior notice.
3. 15.3 Forfeiture of Funds: If an account is banned for violations, all remaining funds may be forfeited without recovery.

16. Abuse of Deposit Bonus System

1. 16.1 Prohibited Activities: Engaging in activities that exploit or abuse the deposit bonus system is prohibited; the bonus is intended solely for genuine gameplay purposes.
2. 16.2 Monitoring and Account Locking: The platform employs monitoring to detect abuse; accounts may be locked during review, restricting access to funds and gameplay.
3. 16.3 Support and Resolution: If an account is locked, users must contact official support channels through the platform for assistance.
4. 16.4 Termination: Violations may result in permanent termination of the account and forfeiture of funds.
5. 16.5 Acknowledgment: By using the platform, you acknowledge and accept this policy.

17. Contact and Support

The Operator provides official support channels within the platform for questions regarding these Terms. Use the in-platform help center to submit inquiries or requests.